Maintenance and Violation Services

One of the primary functions of any condominium, homeowners or cooperative community is to maintain general common elements and, in some cases, limited common elements so that we are protecting property values.   By enforcing your association’s Rules and Regulations, as well as Covenants, Conditions, and Restrictions (CC&Rs), Customized Property Management works tirelessly to maintain these restrictions with the support of the Board of Directors.  

Violation Services

Customized Property Management can also be employed to handle your violation inspections based on your Rules and Regulations or Covenants, Conditions, and Restrictions.  We perform all inspections in a timely manner and produce detailed reports including pictures of any violations found. Follow-up violations communication occurs immediately after a visit to the community. Our team will send a monthly report to the Board along with the follow-up measures taken to assure the violation has been resolved. 

All violations communication occurs between the person in violation and Customized Property Management. This way, the members of the Board of Directors are not directly involved in the violation process and are therefore, able to maintain strong relationships within their community.

If you are looking for third party involvement to resolve violations, please call us at (586) 997-0820.

Maintenance

Customized Property Management is always available to perform and attend property inspections and landscape walks with vendors and/or board members. Our approach ensures accountability and that the highest levels of maintenance standards are met.

Our staff is available to respond to emergencies 24 hours a day, 7 days a week and holidays. To ensure the quick and efficient resolution of issues, we have one of the top property management answering services in Michigan answering our lines after hours.

• As soon as we receive a communication, we send a phone call and email request to the appropriate vendor
• The person handling the call for Customized Property Management will call you to make sure they have the details of the emergency.  
• The Contractor will call you to notify you of when they will be able to send a technician.
• Details and confirmation of completion are included in the work order report provided at the following Board meeting